Welcome to Samphone.pt ,we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [samphone.pt] or purchase our products, including mobile parts, mobile accessories, and smartphones.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our website.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Credit/debit card details, PayPal information, or other payment details (processed securely by third-party payment processors).
• Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our website.
• Cookies and Tracking Data: Information collected via cookies, web beacons, and similar technologies to enhance your user experience.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders for mobile parts, accessories, and smartphones.
• To communicate with you about your orders, account, or inquiries.
• To improve our website, products, and services.
• To send promotional offers, newsletters, and updates (only with your consent).
• To comply with legal obligations and protect against fraudulent activities.

3. Legal Basis for Processing

Under the GDPR and LPDP, we process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill orders and provide the products you purchase.
• Consent: For marketing communications and cookies (you may withdraw consent at any time).
• Legitimate Interests: To improve our services and prevent fraud.
• Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your personal data with:

• Service Providers: Payment processors, shipping companies, and IT service providers.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

• Order information is retained for 2 days to comply with tax and accounting regulations.
• Marketing data is retained until you withdraw your consent or opt out.

6. Your Rights Under GDPR and LPDP

As a data subject in Portugal, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Restriction: Limit the processing of your data.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [samphone.pt@gmail.com].

7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we will ensure adequate protection measures are in place, such as Standard Contractual Clauses (SCCs).

8. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

SAMPHONE
Email: samphone.pt@gmail.com
Address: R. da Palma N.221 223, 1100-391 Lisbon
Phone: +351-937119295